FieldSurf is the number one software for every company in the field service industry. This software has completely revolutionized the way business is operated and controlled across various sectors of the industry. Business owners in the service industry including locksmiths are finding this locksmith software quite helpful on so many levels. The reason for this is not farfetched. Very few software if any, can match the number of functionalities you get in a single software when you use FieldSurf. This efficiency and functionality are why FieldSurf is trusted by locksmiths as an important tool for scaling their business. Here are some of the top reasons why this is so:
- Business automation at its best
Few other businesses take automation to the level that FieldSurf does. Locksmiths find the level of automation and organization you get when you use FieldSurf game changing. Here are some important automation aspects of running a locksmith business.
- FieldSurf makes error-free scheduling possible: in the past, even with the most competent staff, keeping an error-free schedule was a herculean task. It was almost impossible to keep perfect schedules devoid of errors and clashes and locksmith business owners had no choice but to put it all down to human inadequacies whenever there is a clash in work orders or a technician is double booked. Finding a software like FieldSurf that has revolutionized scheduling to the point where errors are eliminated is the joy of business owners who already use the software.
They no longer have to apologize to their customers for failing to show up or arriving late. With a software like that they can rest easy knowing that all is taken care of. New work orders are filled in a separately from routine jobs. Keeping a double calendar this way ensures a level of organization that completely eliminate double booking.
- Effective communication: one of the major banes of business is inefficient communication which inevitably leads to late receipt of information and slow response. When a new order comes in, locating technicians in the field, and knowing which of them is available to take the job is no easy task. Getting the message across to technicians and getting an immediate response is another part of dispatching to worry about. Locksmith business owners who make use of FieldSurf don’t have to worry themselves about all that.
With Geofencing, you can accurately pinpoint the exact location of technicians in the field, know which of them is free to take a job and identify which of them is best suited to take a new order based on proximity to the client.
Field Surf’s SMS messaging feature makes real-time communication possible. Your dispatcher can send messages to your techs which they will receive in instantly and can reply instantly to messages as well.
- More control
FieldSurf guarantees business owner more control over their business operations than ever. This unique software makes it easy to conduct business and delivers total control into your hands at the same time.
- Complete overview
FieldSurf gives locksmiths a complete bird’s eye view of their company like never before. Our Geofencing feature allows you to delineate the area of the city covered by your services. With this feature, you can tell where all your service vans are in the field which makes keeps your staff accountable at all times. Want more? Each of your techs clocks in on FieldSurf when they arrive to take a job and clock out when they are done. This makes it easy to tell who is working on what.
- Inventory management
FieldSurf has also revolutionized the way inventory is handled by Locksmiths. The days of discovering that a supply item is out of stock right at the heat of the moment when you need the item is long gone. With FieldSurf every item that goes into the store or taken out is documented. This way you not only keep a spotless record but also get alerted before you run out of anything.
- Real-time reporting
Getting reports from your company on a regular basis is an essential aspect of staying in control. Business owners know just how difficult this can be. They have to wait days unending to get accounting information and financial records. With FieldSurf however, it gets a lot easier to get your company’s financial reports. FieldSurf delivers accounting information into the palms of your hands in real time. You also get access to very important business analytics tools with FieldSurf. You can make a comparison of real-time authentic data such as: how much money your business is making, where your customers are coming from, which period of the year is best for sales among others. All of these information aids locksmiths in making important business decisions and grow bigger a lot faster.
- Save cost and make profits
Locksmiths are discovering one of the best things about using FieldSurf for business which is how much it helps to save cost in multiple ways and even make more money than ever before. With FieldSurf, you cut down on unnecessary expenses and keep profits up.
You will never know how much money your business wastes on paper until you go paperless with FieldSurf. With this software, you will realize just how profitable going green is. Locksmiths are quickly finding out how much they can save by allowing FieldSurf handle aspects of their business that use to be manually operated. From the time an order comes in till the very moment your work is completed and you send an invoice to your client, you end up doing tons of paperwork which is both expensive and tedious at the same time.
- Work orders are taken and recorded on your computer
- invoices are prepared at the same time and sent electronically.
- Your accounting department can also work smart too and cut down on tons of paperwork just to balance the books.
- Payroll is also prepared electronically as well
With all of these in place, you are saving money on multiple fronts and taking off loads of stress off your team at the same time.
- Eliminates errors
Locksmiths who have experienced the dismay of discovering terrible errors like failing to send in an invoice after an order is completed can testify to how much relief they are getting from using FieldSurf to handle invoicing. Mistakes like this make you lose money asides affecting your relationship with clients. With FieldSurf, invoices are prepared along with work orders and are sent electronically to your clients the moment they sign off that a task is completed.
Other simple errors associated with manually organizing your business are eliminated as well. This helps you to save money that would have been otherwise lost. Plugging holes like this no matter how small they see is healthy for business and essentially contribute to the growth of your locksmith business.
- Get paid faster
Keeping profits flowing fast and efficiently is another key aspect of a business. Getting paid late after you have completed a job isn’t any good for your company. This is another area where business owners are finding FieldSurf quite useful. First, you get to send invoices faster than ever. Your client receives the invoice for their completed job instantly. This way, days of paperwork on both sides of the transaction is eliminated completely. By getting invoice instantly your clients can get down to processing your payments a lot faster than they use to do before.
Smart Locksmiths are even taking advantage of this further and getting paid on the spot. With FieldSurf, it is possible to process payments in real time and get paid on the field. Your customers can pay for your services with their Credit cards whether it is available onsite or not. By making use of Onsite processing locksmiths get to enjoy all the many benefits of closing deals faster and more effectively
- Work smarter
FieldSurf is the must-have 21st-century tool for the savvy locksmith. With a versatile tool like FieldSurf field techs are working smarter and delivering better services. They are able to communicate better with the base, consult FieldSurf about information on inventory and quotations and document their activities effectively. They can also use FieldSurf to collaborate with techs in other locations.
FieldSurf has created smarter locksmiths without a need to spend months on training to use a software. It delivers everything techs and office staff needs on a simple and intuitive interface that is easy to operate with no background in programming at all. The software is also affordable and there are packages even small locksmith businesses can take advantage for that will fit right into their budget.
With all of these features and more, it is easy to see why so many locksmiths using this software trust it to help scale their business. It puts them far ahead of their competitions and helps them grow faster as a more efficiently operated business than others around them.